Streamline your processes and run your business like a well-oiled machine with the help of the best VA's in the industry.
MEET THE TEAM
At Trade VA, we take pride in our exceptional team of virtual assistants who are dedicated to providing top-notch service to clients in the roofing and trades industry around the globe. Our diverse and skilled team is the driving force behind our success, ensuring that tasks are handled efficiently and professionally.
STEVE
Founder
Steve is a seasoned entrepreneur who is also the man behind the successful roofing company, Dragon Roofing. He dedicates himself to assisting trades business owners worldwide in achieving significant profit growth and scalability through a repertoire of battle-tested, effective strategies.
Steve is a hobbit nerd who dreams to live in a real hobbithouse. He also loves playing the guitar on the beach, studying martial arts, travelling, and cooking a nice, juicy steak on the barbeque with a gin and tonic in hand.
MARY
Co-founder and COO
Mary is in charge of overseeing the entire operations, managing the team, and onboarding new clients.
Did you know that when she was asked to share something about herself during a job interview, she simply said, "I love rice"? Well, she got the job (still working for Steve) and the rest is history.
ALLEI
Project Manager
Allei's tasks include liaising with different vendors, suppliers, and tradies. She also conducts roof replacement walkthroughs, maintains the calendar, and is responsible for scheduling all onsite projects.
Allei lives the purple life, something that only die-hard BTS fans can only understand.
AJ
Appointment Setter
AJ is in charge in qualifying and booking leads. She also maintains the calendar and schedules for the assessors.
AJ always lights up the room with her big, sweet smile.
JOANA
Claims Intermediary
Joana manages home claims, from lodgment to approval.
She is a loving mom to a boisterous 1-year-old boy who can make her reheat her coffee 10 times.
Lorena
Claims Intermediary
Lorena handles home claims, from lodgment to approval
She once owned 20 cats who were her reason why she gets up with a smile each day.
Gracey
Claims Intermediary
Like Joana and Lorena, she manages home claims, from lodgment to approval.
Gracey wants to be reborn as a Korean.
Melvin
Claims Intermediary
Melvin shares the same responsibilities as Gracey, Lorena, Mark, and AJ.
Melvin is a fitness enthusiast and the resident dance instructor of the team.
Mark
Claims Intermediary
Mark completes the Claims Intermediary quintet and manages all home claims-related tasks.
Mark is a real chatterbox and uses this skill to his advantage to excel in his role.
Jocelyn
Project Manager
Jocelyn is responsible in coordinating with suppliers and tradies to ensure timely completion of roof repair and restoration projects.
Jocelyn is the "mom" of the team and everyone's go-to person for advice and nuggets of wisdom.
Krisna
Account Manager
Krisna oversees all financial and accounting activities in the team.
Krisna hails from Bacolod, the City of Smiles.
Paula
Bookkeeper
Paula's main task is to record all financial transactions and to process payments.
Paula is quite an enigma to the team. All we know is that she enjoys the great outdoors with her family to escape the hustle and bustle in the city.
Angelie
Accounting and Bookkeeping
Angelie works hand in hand with Krisna in managing all financial and accounting activities.
She's fresh out of college and is the youngest in the team. But don't be fooled by her baby face! This homebody is a Certified Public Accountant and has also earned her certification in Australian Taxation!
